Shipping policy
Shipping Carriers
Orders are typically shipped by FedEx, UPS, or TNT. We choose the carrier based on the warehouse location, the ordered items and the delivery location. If you require (or wish to exclude) a certain delivery service, please let us know when you place your order, and we will work it out if we can.
Free Shipping
Free Shipping is only available on orders shipped to the contiguous 48 US states. This excludes shipments to Hawaii, Alaska, APO, and FPO addresses. Free Shipping orders ship by our choice of FedEx Ground, FedEx Smart Post, UPS Ground, US Mail First Class, US Mail Parcel Post, US Mail Priority Mail, Golden State Overnight or other shipping services.
Shipping Time
Shipping times are in business days, excluding holidays and weekends.
We ship orders as soon as possible. Most orders placed before 1:00 pm ship the same day, but order processing and packaging time can be up to 3 business days after the day you place your order, occasionally longer. If possible, we will rush an order upon request. If you are in a hurry or have a time commitment, please let us know.
Shipping Charges
Shipping charges may be determined by the ZIP code of the delivery address.
Entering the correct ZIP code is your responsibility.
Express Shipping
Express shipping times are business days.
Examples:
2 day Express Shipping is delivered 2 business days after the day the order ships.
If an order ships overnight on Friday the soonest it will be delivered will be Monday.
If an order ships out on Tuesday and Thursday is a holiday then Overnight Shipping would be delivered on Wednesday, 2 Day Express Shipping would be delivered on Friday and 3 Day Express Shipping would be delivered on the following Monday.
Priority Mail and Express Shipping may also be available in the shopping cart.
For some items express shipping may not show in the shopping cart but may be available. To check availability and cost, please contact by email hello@saremas.com. Some items may take several days to leave the warehouse. This may depend on the warehouse that ships the item and current conditions. Please contact us, we will get it out if we can!
For some items and shipping destinations Saturday delivery may be available for an extra charge. Please contact us for more information.
Shipping outside the Continental 48 US states
If you place an order to be delivered to an address outside the continental US, (for example: order shipping to AK, HI, APO, or FPO) and shipping charges were not available in the shopping cart we will contact you with actual shipping charges before your order is shipped.
You can also contact us in advance to obtain the shipping costs to Hawaii and Alaska. We normally ship via FedEx 2 Day service or USPS Priority Mail; please email hello@saremas.com with the product information and shipping ZIP code.
Due to size restriction of the USPS, we are unable to ship oversize items to APO/FPO addresses. Please, email hello@saremas.com for shipping availability and cost on any product you are interested in.